1st Incident Reporting
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New support ticket
Check ticket status
Adding Users to Your Account
User Manager Walkthrough
Exporting Incident Data to Excel
Entering a new Incident on the browser
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Frequently Asked Questions
Does 1st support teams and businesses?
Can i create or edit incident types in my account?
Can 1st send notifications when an incident is submitted?
What platforms does 1st support?
Does 1st work offline?
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Standards and Procedures - Adding New Content
Standards and Procedures - Accessing and Downloading Content
Standards and Procedures - Modifying / Deleting Existing Content
Reference Materials - Accessing and Downloading Content
Reference Materials - Adding New Content
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1st now supports offline mode on all major web browsers
Create relationships between your incidents with our new linking feature
Help Desk Software
by Freshdesk Support Desk